Privacy Policy

This Privacy Policy explains how Siminetti Limited collects and uses personal information when you visit our website, contact us, request samples, subscribe to communications or work with us.

Siminetti Limited is the controller responsible for your personal information.

Company number: 07296541
Registered office: Unit 6 Battle Brook Drive, Chipping Campden Business Park, Chipping Campden, Gloucestershire, England, GL55 6JX
Email: sales@siminetti.com

Information we collect

We may collect:

  • Your name, company, professional role and contact details.
  • Information provided in enquiries, sample requests, orders and project communications.
  • Marketing preferences and correspondence with us.
  • Technical and website-usage information, including IP address, browser, device, referring source and website interactions.

We normally collect this information directly from you. We may also receive relevant information from project partners, professional introductions or publicly available business sources.

How we use your information

Purpose Lawful basis
Respond to enquiries, prepare proposals and discuss projects Taking steps at your request before entering a contract
Manage projects, orders, deliveries and client relationships Performance of a contract
Operate, administer and protect our website and business Our legitimate interests in running and protecting the business
Understand website use and measure marketing activity Consent where required
Send relevant marketing communications Consent or our legitimate interests where permitted by law
Maintain financial, contractual and legal records Compliance with legal obligations
Establish, exercise or defend legal rights Our legitimate interests

Where information is required to respond to an enquiry, fulfil an order or perform a contract, we may be unable to proceed if it is not provided.

Cookies

We use cookies and similar technologies to operate the website, understand how it is used and measure selected marketing activity.

Optional analytics and marketing technologies are controlled through the website’s consent settings. You can change your choices through the Manage Cookie Preferences link in the website footer.

Further information is provided in our Cookie Policy.

Sharing information

We may share personal information where necessary with:

  • Website hosting and technical-service providers.
  • Analytics, advertising, customer-management and email platforms.
  • Delivery providers, contractors and project partners.
  • Legal, accounting and other professional advisers.
  • Regulators, authorities or courts where required by law.

We do not sell personal information to third-party data brokers.

International transfers

Some service providers may process personal information outside the United Kingdom.

Where required, we use an adequacy decision, approved contractual terms or another lawful safeguard for international transfers. You can contact us for further information about these safeguards.

Retention

We retain personal information only for as long as necessary for the purpose for which it was collected and to meet applicable contractual, financial and legal obligations.

Project, transaction and contractual records may normally be retained for up to six years after the relevant relationship or transaction ends. Marketing information is retained until you unsubscribe or object, subject to retaining a limited record of that request.

Your rights

Depending on the circumstances, you may have the right to:

  • Access your personal information.
  • Ask us to correct or erase it.
  • Ask us to restrict its use.
  • Object to certain uses, including direct marketing.
  • Ask for certain information to be transferred.
  • Withdraw consent where processing is based on consent.

To exercise your rights or raise a concern about how your information is used, contact sales@siminetti.com

You also have the right to complain to the Information Commissioner’s Office.